Privacy Policy

RN INTELLECTUAL PROPERTY GmbH ("Company") handles personal information in connection with the provision of software, web services, applications, and related services (collectively, "Services") in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

1. Scope of This Policy

This Policy applies to personal information that the Company collects and uses in connection with the use of the Services.

External services linked from the Company's website are subject to their respective providers' privacy policies.

2. Information Collected

The Company may collect the following information.

2.1 Information provided by users

2.2 Information automatically collected in the course of providing the Services

2.3 Information related to license management and prevention of unauthorized use (where applicable)

The Company may handle the following information for license management and prevention of unauthorized use of the Services:

For corporate plans, for the purpose of managing license keys, the status of each key and the identification information (e.g., email address) of users who have activated it may be disclosed to the purchaser (representative).

2.4 Information processed when using AI assistance features

Where a User uses AI assistance features in PDO, NEO PDO, or related Services, the Company or the AI service selected by the User may process prompts, selected text, document content, generated output, settings, connection test results, error information, and related metadata to the extent necessary to provide the feature.

If the User selects an external AI service, such data may be transmitted to the external provider. If the User selects a local LLM, data may be processed locally depending on the User's environment and settings.

3. Purpose of Use

The Company uses collected information for the following purposes:

4. Legal Basis for Processing (GDPR)

The Company processes personal information on the following bases:

5. Retention Period

The Company retains personal information only for the period necessary for the purposes of use.

Contract- and billing-related information may be retained for a period in accordance with statutory retention obligations.

Information necessary for license management and fraud prevention (device identifiers, license key history, etc.) may be retained for a period after the end of the contract.

6. Third-Party Sharing / Processors

The Company may entrust the handling of personal information to external parties to the extent necessary for operating the Services (e.g., server hosting, payment, email delivery, access analytics, error monitoring, etc.).

In such cases, the Company will appropriately select processors and require security management through contracts.

7. International Transfers (Outside EU/EEA)

The use of external services may result in the transfer of personal information outside the EU/EEA (e.g., to the United States).

In such cases, the Company will implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection at the destination.

8. Cookies

The Company's website may use cookies and similar technologies for purposes such as improving usability, ensuring security, and analyzing usage.

For cookies requiring consent, settings can be changed or withdrawn through the consent management interface (cookie banner, etc.).

9. Analytics Tools (If Used)

The Company may use analytics tools to improve the website.

Information collected through analytics may include cookie identifiers and access history.

Legal basis: Consent (GDPR Art. 6(1)(a)) or Legitimate interests (GDPR Art. 6(1)(f))

Withdrawal of consent: Possible at any time through cookie settings

10. Payment Processing

Credit card and other payment information is processed directly by the payment service provider; the Company does not, in principle, retain card numbers or similar data.

The Company receives only the payment result (success/failure, transaction ID, etc.) and uses it for billing management.

The Company also receives subscription status, customer ID, subscription ID, and billing period end date/time, and uses this for contract management and determination of usage rights (including calculation of offline usage periods).

11. Security Measures

The Company implements technical and organizational security measures to prevent leakage, loss, alteration, and unauthorized access to personal information.

Examples: access control, encryption, log auditing, authority management, etc.

12. User Rights (GDPR)

Users have the following rights under the GDPR:

Please contact us at the address in Section 15 to exercise these rights.

13. Right to Lodge a Complaint

Users have the right to lodge a complaint with the supervisory authority having jurisdiction over their place of residence or the Company's place of business.

14. Personal Information of Minors

The Services are principally intended for businesses and professionals.

Where use by minors is anticipated, parental consent will be obtained as necessary.

15. Controller Information (Data Controller)

Controller: RN INTELLECTUAL PROPERTY GmbH
Address: Siemensstraße 20, 85521 Ottobrunn, Germany
Representative: RYUICHI NIIYAMA
E-mail: Email Address
Telephone: Telephone

16. Amendments

The Company may amend this Policy in response to changes in laws or service content.

After amendment, the updated Policy will be posted on the Company's website and will apply from the date of posting.

Effective date: 2026-01-01